Convergence of web and voice

The convergence of web and voice is almost here. Couple of developments in the recent weeks have convinced me of the same.

1. Tringme - Offers widgets that one can place on the websites and blogs and incase any visitor needs to interact with them, the visitor can just click on the widget and within no time would be talking to the concerned person. A pretty simple example would be customer support. Tringme tries to reach the person on cellphone, gtalk etc. This service also lets the users leave a voice mail.
2. Lypp - Lypp provides VoIP services over the existing IM service. The interesting thing that caught my eye from lypp was their Ruby On Rails plugin which helps the RoR developers to easily integrate the voice services into the websites.